Welcome to Raipur Cabs & Outstation Taxi (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website abhishektravels.com or use our mobile application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application or website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Demographic and other personally identifiable information that you voluntarily give to us when you register with the app, such as:

• Name and Email Address
• Phone Number
• Home or Business Address (for pickup/drop-off)

Location Data

To provide cab booking services, track rides, and estimate fares, we request access to track your location-based information from your mobile device, either continuously or while you are using the app.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) or UPI details that you may provide when you request a ride. We store only very limited, if any, financial information that we collect.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the app to:

• Facilitate the creation of and secure your account.
• Fulfill and manage your cab bookings, outstation trips, and related services.
• Connect you with verified drivers and share pickup locations.
• Process payments and refunds.
• Send you notifications regarding your ride status and driver details.
• Respond to customer service requests and resolve disputes.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• With Drivers: We share your name, pickup address, drop-off destination, and phone number with drivers to facilitate the ride.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, and hosting services.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Deletion Policy

You have the right to request the deletion of your personal data. You can delete your account from within the App settings or by contacting our support email. Upon request, we will delete your account and associated personal information, subject to our legal obligations to retain certain data (e.g., for accounting or legal compliance purposes).